FAQ

TOPLAGY produces both contemporary and timeless garments, combining modern expression with enduring design. Our collections include forward pieces that reflect current culture alongside refined staples intended to remain relevant beyond a single season.

Every garment is crafted and delivered from Italy with careful attention to structure, proportion, and material integrity. We prioritise disciplined construction and considered detail, ensuring each piece offers both presence and longevity.

We are committed to responsible sourcing and mindful production. Where possible, we work with trusted European suppliers who uphold recognised environmental and ethical standards. Our focus remains on durability and long-term wear, creating garments designed to be valued rather than replaced.

TOPLAGY is currently available primarily through our official online platform at TOPLAGY.eu.

We may participate in select private showings, pop-up events, or collaborative retail experiences. Any such events will be announced through our website and official communication channels.

TOPLAGY prioritises responsible sourcing and high-quality materials selected for durability and long-term wear. Where possible, we work with European suppliers who maintain recognised environmental and ethical standards.

While not all fabrics carry formal sustainability certifications, our approach focuses on longevity, reduced overproduction, and considered manufacturing practices. We continuously evaluate sourcing partnerships to improve environmental responsibility without compromising craftsmanship.

All TOPLAGY garments are crafted in Italy and dispatched directly from our Italian operations.

Italy: 1–3 business days
European Union: 1–3 business days
International: 3–7 business days

Delivery times are indicative and may vary due to customs procedures or carrier conditions.

Italy: Complimentary delivery
European Union: Flat rate shipping
International: Shipping costs are calculated at checkout and displayed before payment confirmation.

For deliveries outside the European Union, customs duties and import taxes may apply. These charges are the responsibility of the recipient.

Yes. Once your order is dispatched, you will receive a confirmation email with tracking details.

You may request a return or exchange within 14 days of delivery. Items must be unworn, in original condition, with tags attached and original packaging.

Please contact info@toplagy.eu within 14 days of receiving your order. Include your order number and reason for return.

Refunds are processed to the original payment method within 7–14 business days after inspection of the returned item.

Custom-made or personalised items and opened intimate garments are not eligible for return.

We recommend consulting the sizing guide available on each product page. If you require assistance, our team is available to help before you complete your purchase.

Care instructions are provided on the garment label. Following these instructions will help preserve the quality, structure, and longevity of the piece.

Available payment methods are displayed at checkout.

All transactions are processed through secure, encrypted payment systems. We do not store complete card details on our servers.

Email: info@toplagy.eu
Address: TOPLAGY SRL, Via Cardinale Giovanni, Cagliero, 14/A, 20125, Milano, ITALY.